Frequently asked
Do you make compounded medications in Vancouver?
Yes. Carebridge prepares custom compounded medications on Main Street across our clinical categories, including pain and fibromyalgia preparations, low dose naltrexone, dermatology and hair loss formulas, low dose atropine eye drops for myopia, and hormone preparations. A prescription from your physician or nurse practitioner is required.
What is a CarePack and is there a charge?
A CarePack is a connected roll of sealed pouches, one for each time you take medication, each printed with your name, the date, the time, and the contents. Each pouch is filled by our Pac-Med system, inspected by PacVision imaging, and signed off by a pharmacist. The packaging service and local delivery are free; you pay only for your medications, the same as at any pharmacy.
How do I transfer my prescriptions to Carebridge?
One call does it. Give us your name and your current pharmacy, and we handle the transfer, review your medications, and set up any packaging or delivery you want. You do not need to contact your doctor or your old pharmacy.
Can my parent's medications be managed if I live in another city?
Yes, that is exactly what our Seniors Program is built for. We package, check, synchronize, and deliver your parent's medications, flag anything that changes, and keep you informed with consent. Many of the families we work with manage a parent's care from another city.
How does the virtual clinic work?
You complete a secure intake form, a licensed BC physician or nurse practitioner assesses you online, and if a prescription is appropriate it is filled at Carebridge for same-day pickup or free delivery. Our pharmacists handle PharmaNet screening, counselling, injections where relevant, and follow-up.
Which areas do you deliver to?
We deliver free across Vancouver, Richmond, Burnaby, North Vancouver, and West Vancouver on a regular weekly schedule, with same-day options in our immediate Main Street area. Ask us about the delivery day for your neighbourhood.
